Important Contact Info

Included in this section are various listings and contacts that are recommended sources of information that have been compiled from frequently asked questions and inquiries. Charlotte Mecklenburg Police Department has also compiled a Citizens’ Guide with a listing of important phone numbers. Click here for the guide.

Listing
Telephone #
Web Address Link/Email
Emergency
All Emergency Calls 911
Poison Control Center – Charlotte – 24 Hour Hotline 800-222-1222 www.ncpoisoncenter.org
Highland Creek Security (non-emergency)
704-609-0569
Highland Creek Security Committee
Government

Charlotte Mecklenburg – All Departments – City and County including Animal Control

311 All Departments
Cabarrus County Animal Control 704-920-3288 www.cabarruscounty.us
City of Concord 704-920-5555 www.concordnc.gov
U.S. Postal Service – Charlotte 704-547-2350 www.usps.com
Hospitals and Urgent Care Facilities – Emergency Dial 911
Carolinas HealthCare – University 704-863-6000 www.carolinashealthcare.org
Urgent Care All Urgent Care Locations
Carolinas HealthCare – Northeast  704-403-3000 www.carolinashealthcare.org
Public Resources
University City Regional Public Library 704-416-7200 University City Public Library
Charlotte-Douglas International Airport 704-359-4000 Charlotte-Douglas Airport
Concord Regional Airport 704-920-5900 Concord Regional Airport
Utilities and Public Service Companies
Duke Energy – Report outages 800-POWERON www.duke-energy.com
Spectrum – Formerly Time Warner Cable 877-566-4892 www.spectrum.com
AT&T 800.288.2020 www.att.com
Charlotte Mecklenburg Utilities 704-336-2211 Charlotte Utilities
Piedmont Natural Gas 800-752-7504 www.piedmontng.com
Windstream Communications (Dominion neighborhoods) 866-445-5880 www.windstream.com
Google Fiber (Mecklenburg County neighborhoods) (844) 36-FIBER Google Fiber
Law Enforcement – Non-Emergency Numbers
Charlotte Mecklenburg Police Department (non-emergency) 704-336-7600 CMPD Website
City of Concord Police Department 704-786-9155 Concord PD Website
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