To pay your dues, follow these instructions (if you live in a sub-HOA, contact your respective HOA):
If you use the William Douglas app:
- Open the app.
- Click on the “Dashboard” button.
- Click on the “Make A Payment” button.
- Submit the required information.
If you use the William Douglas website/portal:
- Sign into the website/portal as you normally would at: https://wdm.cincwebaxis.com/
- Click on the “Pay Assessments” tab.
- Click on “Payments Option List” to learn about the different ways you can pay.
- Click on the “Manage Payments” to add a payment method or make a payment.
If You Have Technical Issues:
If you do not have a William Douglas account, you can “Register” for one in the app or the website.
If you do not remember your password, use the “Forgot Password” tool in the app or website.
If you have other technical issues, email highlandcreek@wmdouglas.com or call (704) 347-8900 and ask for Homeowner Services.

